Setting Up a New Account

To work with your account online, you must log in to establish your identity. You need a library account barcode number or user name and a password to log in. Your library may allow you to register for a new account online if you are at least 13 years old. You then receive a temporary barcode number that you can use to request materials and do other operations online, but not to check out materials. Once your registration has been confirmed by library staff, you receive a permanent account number and you can check out materials.

When you set up your new account, you select a library branch for your home library. This library’s policies determine what account functions, such as checking out certain materials, renewing items, or placing a request, are available to you. If you place a request for materials, you usually pick them up at this library unless you specify a different location.

Set up a new library account

To set up your new library account

  1. Click or tap Log In at the top of the page, or select My Account or Log In/Register on the My Account menu. The log-in form is displayed.
  2. Select here to register now. The home library selection form is displayed.
  3. Select a home library. The branch you select becomes your registered library branch.
  4. Note: If your library requires a registration fee, you see an alert message. You can cancel your registration or continue. If you choose to continue, the registration fee is added to your new account when your registration is completed. If your library accepts online credit card payments, you can pay the fee online (go to My Account, Fines & Fees). Otherwise, you will need to pay the fee at the library before you can check out items.

  5. Enter your country and postal code:
  6. Select Continue.
  7. If more than one city is associated with your postal code entry, the city screen appears. Select the correct city or city/county combination and select Continue.

    The registration form is displayed. Boxes marked with an asterisk * are required.


    Note: You can select one phone number for text messages (notices and receipts).

  8. (Optional) If your library offers this feature, type a user name in the Username box. You can supply your user name instead of a library account number to log in. (You always need a password.)
  9. The user name must be a minimum of 4 alpha-numeric characters, not more than 50 characters, and cannot contain spaces. It must begin with an alpha character. The following special characters are also allowed: - (dash), _ (underscore), . (period), and @ (at). The user name must not contain two special characters next to each other.

  10. Type a password.
  11. The password must be a minimum of 4 characters and a maximum of 16. You can use capital letters, lowercase letters, and numbers, but not special keyboard characters or spaces.

    Note: Your library may require numbers only.

  12. Type the same password in the Verification box.
  13. If the passwords do not match, a message is displayed. Type the password in the Password and Verification boxes again.

  14. Select Submit. A message displays a temporary barcode you can use until the library issues your permanent account number.